OB-IF-011PSR 38(1)Dedicated interface

Unavailability presumed after five failed requests

What the text fixes

The ASPSP keeps planned unavailability to what is strictly necessary and works to prevent the rest, and the interface is presumed unavailable when five consecutive requests get a server error or no response within 30 seconds.

Article: PSR 38(1)Provisional numbering of the April 2026 compromise (Council doc. 8221/26). The final numbering will be added when the Official Journal publishes the text, without changing the id.
Who is bound: ASPSP
Who it is for: Operations, Compliance
Application: 21 months after entry into force, the general application date (Article 112).
Level 2: No EBA mandate covers this obligation.
Origin: RTS 2018/389, Art. 33(1)

STET 1.6.3

Out of spec

The rule is monitored on the operations side. STET defines no timeout and no error threshold.

Sources

Council doc. 8221/26, page 248

Checked on October 4, 2026

The entry as JSON

{
  "id": "OB-IF-011",
  "article": "PSR 38(1)",
  "alsoIn": [],
  "articleFinal": null,
  "actors": [
    "aspsp"
  ],
  "roles": [
    "infra",
    "compliance"
  ],
  "appliesAt": "T+21",
  "title": {
    "fr": "Indisponibilité présumée après cinq requêtes en échec",
    "en": "Unavailability presumed after five failed requests",
    "es": "Indisponibilidad presunta tras cinco solicitudes fallidas",
    "pt-br": "Indisponibilidade presumida após cinco requisições com falha"
  },
  "level1": {
    "fr": "L'ASPSP réduit les indisponibilités planifiées au strict nécessaire et cherche à éviter les autres, et l'interface est présumée indisponible quand cinq requêtes consécutives reçoivent une erreur serveur ou aucune réponse dans les 30 secondes.",
    "en": "The ASPSP keeps planned unavailability to what is strictly necessary and works to prevent the rest, and the interface is presumed unavailable when five consecutive requests get a server error or no response within 30 seconds.",
    "es": "El ASPSP reduce la indisponibilidad planificada a lo estrictamente necesario y procura evitar la demás, y la interfaz se presume indisponible cuando cinco solicitudes consecutivas reciben un error de servidor o ninguna respuesta en 30 segundos.",
    "pt-br": "O ASPSP reduz a indisponibilidade planejada ao estritamente necessário e procura evitar as demais, e a interface é presumida indisponível quando cinco requisições consecutivas recebem erro de servidor ou nenhuma resposta em 30 segundos."
  },
  "level2": null,
  "origin": [
    {
      "act": "rts-2018-389",
      "articles": "33(1)"
    }
  ],
  "stet": {
    "1.6.3": {
      "status": "out-of-scope",
      "note": {
        "fr": "La règle se surveille côté exploitation. STET ne définit ni timeout ni seuil d'erreurs.",
        "en": "The rule is monitored on the operations side. STET defines no timeout and no error threshold.",
        "es": "La regla se vigila desde operaciones. STET no define ni timeout ni umbral de errores.",
        "pt-br": "A regra é monitorada pela operação. O STET não define timeout nem limite de erros."
      },
      "pages": []
    }
  },
  "verification": null,
  "sources": [
    {
      "document": "8221/26",
      "page": 248
    }
  ],
  "verifiedAt": "2026-10-04"
}

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